This wizard allows a Genesys Cloud Administrator to automatically update their Genesys Cloud Org with the required Roles and Permissions to correctly license it for eMite.

Note: Please ensure you are logged into your Genesys Cloud Org (in another tab) and your Genesys Cloud User has sufficient administrative permissions to create roles, assign permissions to those roles, and assign those roles to users in each division.

Please choose which non-compliant division(s) that you would like to make compliant in your Genesys Cloud org, and then click the 'Start' button to proceed.

Start

You do not have sufficient Genesys Cloud Administrative permissions to use this wizard.

You need to have the ability to create roles, assign permissions to those roles, and assign those roles to users.

Please contact your Genesys Cloud Administrator.